社会护理工作者计划并为有个人和社会需求的客户提供专业，个人或团体护理。客户群体各不相同，包括在寄养机构中服务的儿童和青少年，在拘留所中的年轻人，有智力或身体残疾的人，无家可归的人，有酒精/毒品依赖的人，社区中的家庭或老年人。社会关怀工作者努力代表客户提供支持，保护，指导和倡导。社会关怀工作基于人际关系，需要同情心，较强的沟通能力，自我意识和运用批判性反思的能力。团队合作和跨学科工作也很重要。
Social care workers plan and provide professional, individual or group care to clients with personal and social needs. Client groups are varied and include children and adolescents in residential care, young people in detention schools, people with intellectual or physical disabilities, people who are homeless, people with alcohol/drug dependency, families in the community, or older people. Social care workers strive to support, protect, guide and advocate on behalf of clients. Social care work is based on interpersonal relationships which require empathy, strong communication skills, self awareness and an ability to use critical reflection. Teamwork and interdisciplinary work are also important.