Diploma in Communication and Service Essentials With Co-op (60 Weeks)
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ILAC International College
国际学生入学条件
Educational Qualification: High School/Secondary School Diploma or higher education*.
Interview: Successful interview with an ILAC International College team member.
English Proficiency: IELTS Academic 4.0
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IDP—雅思考试联合主办方
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雅思考试总分
4.0
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- 雅思总分:4
- 托福网考总分:60
- 托福笔试总分:160
- 其他语言考试:ILAC level 8
课程简介
Improve your communication skills while learning essential Canadian workplace skills in customer service. Courses include professional presentation skills, sales, hospitality, food and beverage and event planning. During the co-op term, you will practice customer service knowledge you have learned in class and gain Canadian work experience. Co-op is also an opportunity to develop professional contacts within the industry and enhance students r'sum's. Our Co-op Advisors support students throughout the process of finding the right placement. Students are allowed to work full-time during the co-op component. By the end of this program, students will be able to: Apply customer service strategies reflecting current trends in the hospitality industry. Demonstrate occupational skills, roles, and responsibilities to create a positive customer service experience in various hospitality positions. Conduct oneself in a professional manner demonstrating an understanding of workplace norms, guidelines, regulations and legislation.
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