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隐私保护政策

IDP教育集团(以下一同简称“IDP”或“我们”)深知个人信息对您而言的重要性，也感谢您对IDP的信任。我们为您提供隐私保护政策以便您能理解我们对您及您的隐私安全的承诺。我们将通过本政策向您说明IDP将会如何收集、存储、保护、使用及对外提供您的信息，并说明您享有的权利。IDP将采取一切切实可行的步骤，确保个人资料的安全性，及避免发生未经授权或者因意外而擅自取得、删除或另行使用个人资料的情况。

您应在向IDP提交您的任何个人数据前认真阅读隐私政策，一旦您开始向IDP提交您的任何个人数据，即表示您已阅读隐私政策且同意我们根据隐私政策收集、使用和/或分享您的个人数据，同意相关网站使用条款。如果您未阅读隐私政策或不同意隐私政策，请勿向IDP提交任何个人数据。但是，若您不能或不愿向IDP提供我们合理要求的个人数据，则我们可能无法向您提供您所请求的信息、商品或服务。

特别提示说明：IDP教育集团的数据存储在欧洲的服务器上，包含您个人信息的隐私数据。您使用本网站，意味您同意、并授权将数据在境外存储。如您不同意境外存储，请拨打电话：4008218688（9-19点，周一至周日，节假日除外）予以说明。

我司承诺遵守《信息安全技术个人信息安全规范》的要求。您访问和使用本网站须遵守本隐私政策和所有适用法律。我们致力于满足您的期望，并将遵守与您的个人信息和敏感信息有关的所有适用的隐私和数据保护法规。

一、我们收集哪些“个人数据”?

“个人数据”是指可以识别您的一条或多条信息，包括但不限于：

姓名和联系方式，包括但不限于邮政和电子邮箱地址、电话号码等
帐户信息，包括但不限于用户名、个人照片或社交媒体账号等
居住地址，包括但不限于居住国家、详细地址、邮政编码等
出生日期
技术信息，包括但不限于网名、IP地址、浏览器及设备数据、通过cookie收集的信息、像素标签及其他技术、服务器日志文件数据、应用程序使用数据及位置信息等偏好，包括但不限于购物习惯、首选教育课程等
公司或学校名称及地址
信用卡和借记卡号
医疗信息(如过敏或疾病情况)
您同意接收后续服务的方式，比如：以电话、短信或电子邮件联络，以协助您有关海外升学的咨询或收到IDP教育有关海外升学、英语培训及IELTS的相关实用推广资讯

二、我们如何收集个人数据?

我们收集的个人信息仅用于具体的、明确的、合法用途。我们不会将个人信息用于本政策中未规定的用途或未经通知使用个人信息。

我们可能直接从访问我们网站的访客收集信息，也可通过使用cookies和其它技术间接收集信息。我们可能会跟踪您浏览器提供的信息，包括您所来自的网站(称为referring URL)、您使用的浏览器类型、访问的时间和日期以及其它cookies使用的信息。我们可能会收集有关你的PC定位信息、任何登录信息、您的设备和浏览器信息以及其它不能识别个人身份的信息。

电子表格

如果您订阅我们的网站，我们将向您收集的个人信息包括但不限于您的姓名、地址、联系方式、职业和专业会员资格等。如果您从我们的网站订购任何产品，我们也会收集您的信用卡资料。我们不会收集我们不需要的个人信息。

网站流量跟踪

当您访问我们的网站时，我们的服务器会记录您的访问并记录以下信息:

IDP网站的页面浏览量
独立访客的数量
这些独立访问者(平均)在IDP网站上花费的时间
IDP站点的公共入口和退出页面

三、我们如何使用个人信息?

我们将访问过我们网站的访客的数据汇总以便进行产品和服务开发和改进活动。我们也用这些数据来进行市场分析。

我们可能会使用您的个人信息，以便我们提供我们的服务、完成任何在线订单、回答您的问题、告知学生、机构和其他客户我们提供的服务的发展(包括参与项目/计划的活动和机会)以及管理我们的内部业务运营。未经你事先同意，IDP不会将在本网站收集的有关你的个人资料透露给任何其他方，除非经过您的授权同意。此外，除法律要求或隐私法允许外，IDP不会向任何其他第三方出售、出租或交易您的个人信息。

四、关于未成年人的隐私保护

平台重视未成年人的信息保护，如您为未成年人，建议您请您的父母或监护人仔细阅读本政策，并在征得您的父母或监护人同意的前提下使用平台的服务或向平台提供信息。对于经父母或监护人同意使用平台的产品或服务而收集未成年人个人信息的情况，平台只会在法律法规允许，父母或监护人明确同意或者保护未成年人所必要的情况下使用、共享、转让或披露此信息。

监护人应承担保护未成年人在网络环境下的隐私权的首要责任;

本网站收集未成年人的个人资料，仅为回复未成人特定要求的目的，一经回复完毕即从记录中删除，而不会保留这些资料做进一步的利用;

未经监护人之同意，本网站将不会使用未成年人之个人资料，亦不会向任何第三方披露或传送可识别该未成人的个人资料。

若经未成人之监护人同意，本网站可对未成年人之个人资料进行收集，我们将向监护人提供：

审视自其子女或被监护人收集之资料的机会;

拒绝其子女或被监护人的个人资料被进一步的收集或利用的机会;

变更或删除其子女或被监护人个人资料的方式;

监护人有权拒绝本网站与其子女或被监护人做进一步的联络;

五、关于信息安全

我们采取合理的技术和组织措施来保护我们所持有的个人信息免遭干扰，丢失，未经授权的访问，使用，修改或披露以及其他滥用。

我们采取的步骤包括：

维护计算机技术，人员和基于过程的安全措施，例如防火墙，网络安全配置，加密，密码的使用以及其他以电子形式保存信息的适当措施;
定期更新安全系统和配置，以保护我们的系统免受恶意活动的侵害;
将数据访问限制为仅需要进行我们的业务活动的人员;
培训并确保要求我们的所有雇员作为雇佣条件，将我们持有的个人信息视为机密信息。

但是，您应该注意，如果您以电子方式向我们提交信息，则互联网不是一个安全的环境。我们采取了合理的步骤，为接收信息提供了一个安全的渠道，但不能在其到达我们之前绝对保护个人信息。

六、您的权利

1.查阅信息

根据《信息安全技术个人信息安全规范》，您有权查阅IDP处理的您的个人信息。

2.更正权

如果您的个人详细信息有所更改，或者您认为我们持有的有关您的信息不正确，不完整或过时，请与我们联系，以便我们更正我们的记录。

3.删除权

根据您的要求，我们将删除我们为您拥有的所有数据，而这些数据在法律上是不需要保留的。

4.限制处理权

当您行使上述权利之一时，您有权限制处理，并且可能需要一些时间来处理该请求。例如：当您与我们联系以更新您的详细信息时，您有权要求限制，直到您的详细信息被更新为止。

5.撤回同意的权利

对于我们征求您同意的处理活动，您有权在任何时候通过取消订阅我们的消息或联系我们撤回此同意。

6.反对权

您可以反对处理您的个人数据。

7.发出请求

为保障安全，您可能需要提供书面请求，或以其他方式证明您的身份。我们可能会先要求您验证自己的身份，然后再处理您的请求。

所有请求将在合理的时间内以书面形式答复。如您不满意，还可以通过在线服务或电话服务渠道联系平台，帮您解决问题。

在以下情形中，我们将无法响应您的请求：

(1)与个人信息控制者履行法律法规规定的义务相关的;

(2)与国家安全、国防安全直接相关的;

(3)与公共安全、公共卫生、重大公共利益直接相关的;

(4)与刑事侦查、起诉、审判和执行判决等直接相关的;

(5)个人信息控制者有充分证据表明个人信息主体存在主观恶意或滥用权利的;

(6)出于维护个人信息主体或其他个人的生命、财产等重大合法权益但又很难得到本人同意的;

(7)响应个人信息主体的请求将导致个人信息主体或其他个人、组织的合法权益受到严重损害的;

(8)涉及商业秘密的。

七、第三方网站

本隐私政策不约束任何第三方的隐私政策、信息保护或其他行为。我们建议并鼓励您在访问第三方网站或使用上述功能时查看相关第三方的隐私政策。

八、隐私政策的更新

由于技术或法律变更，我们有权对这里的服务条款进行更新或修改。我们不会在未通知您的情况下，减少您在本隐私政策项下的权利。如出现重大的变更，我们将以更明显的方式刊登通知。若法律有要求，我们将就任何变更事先取得您的同意。您同意将定期访问本页面，了解和审阅任何此类变更。

本协议条款变更后，如果您继续使用本软件，即视为您已接受修改后的协议。如果您不接受修改后的协议，应当停止使用本软件。

Privacy Policy

At IDP we understand that your privacy is important to you. We are committed to meeting your expectations and will comply with all applicable privacy and data protection legislation in relation to your personal information and sensitive information. We provide this Privacy Policy to help you understand our commitment to your privacy and the security of your information. Through this policy, we will explain how IDP will collect, store, protect, use, and disclose your information, as well as the rights you enjoy. IDP will take all practical steps to ensure the security of personal data and to prevent unauthorized access, acquisition, deletion, or other unauthorized use of personal data.

You should carefully read the Privacy Policy before submitting any personal data to IDP. Once you start submitting any personal data to IDP, it indicates that you have read the Privacy Policy and agree to our collection, use, and/or sharing of your personal data in accordance with the Privacy Policy and agree to the relevant website terms of use. If you have not read the Privacy Policy or do not agree to it, please do not submit any personal data to IDP. However, if you cannot or do not wish to provide us with the personal data we reasonably request, we may not be able to provide you with the information, products, or services you request.

Special Notice:

As IDP is a multinational company with customers all over the world, we transfer and store personal information overseas. IDP Education Ltd, based in Australia is responsible for compliance with privacy laws.

You can contact IDP Education Ltd.’s privacy officer via privacyofficer@idp.com or write to
Privacy Officer
IDP Education Ltd
Level 10 MQ2, 697 Collins Street
Docklands
Melbourne 3008

Any personal information listed in this policy may be transferred to IDP’s servers overseas. It will only be processed for the reasons outlined below and will be subject to appropriate measures to protect the security of your data at all times.

IDP Education Group's data is stored on servers in Europe, including privacy data containing your personal information. By using this website, you agree to and authorize the data to be stored overseas. If you do not agree to overseas storage, please call 4008218688 (9:00 am - 7:00 pm, Monday to Sunday, excluding holidays) to explain your preferences.

We promise to comply with the requirements of the "Information Security Technology Personal Information Security Specification." Your access to and use of this website must comply with this Privacy Policy and all applicable laws. We are committed to meeting your expectations and will comply with all applicable privacy and data protection regulations related to your personal and sensitive information.

I. What "Personal Data" Do We Collect?

"Personal Data" refers to one or more pieces of information that can identify you, including but not limited to:

Name and contact information, including but not limited to postal and email addresses, phone numbers, etc.
Account information, including but not limited to usernames, personal photos, or social media accounts, etc.
Residential address, including but not limited to country of residence, detailed address, postal code, etc.
Date of birth
Technical information, including but not limited to pseudonyms, IP addresses, browser and device data, information collected through cookies, pixel tags, and other technologies, server log file data, application usage data, and location information, etc. Preferences, including but not limited to shopping habits, preferred education courses, etc.
Company or school name and address
Credit card and debit card numbers
Medical information (such as allergies or medical conditions)
Your agreement to receive subsequent services, such as contact by phone, SMS, or email, to assist you with inquiries about overseas education or to receive practical promotional information related to overseas education, English training, and IELTS from IDP Education.

II. How Do We Collect Personal Data?

We will only collect personal information by lawful and fair means. Personal information may be collected directly from you or your authorised representative, or may be collected from a third party such as a licensee or representative authorised by us to provide services to you. You may supply your personal information to us in person, when using our websites, app and digital tools, or communicating with us via social networks and other online channels.

We do not collect personal and sensitive information unless the information is reasonably necessary for our business functions or activities. We will obtain your consent before collecting any sensitive information.

Electronic Forms

If you subscribe to our website, we will collect personal information from you, including but not limited to your name, address, contact information, occupation, and professional qualifications. If you order any products from our website, we will also collect your credit card information. We will not collect personal information that we do not need.

Website Traffic Tracking

When you visit our website, our server will record your visit and the following information:

Page views of the IDP website
Number of unique visitors
The average time spent by these unique visitors on the IDP website
Public entry and exit pages of the IDP site

III. How Do We Use Personal Information?

We will aggregate data from visitors to our website for product and service development and improvement activities. We also use this data for market analysis.

We may use your personal information to provide our services, complete any online orders, answer your questions, inform students, institutions, and other customers about the development of our services (including participation in project/program activities and opportunities), and manage our internal business operations. We have contracts with a number of organizations to provide services to support our processing of your personal information. We use them to:

Provide web hosting and support services
Provide software we use to manage your data
Provide customer service, surveys and marketing (if you consent to receive marketing communications)

Whenever third parties are engaged, they are subject to contractual requirements to only handle personal information in ways that are specifically authorized.

We will not disclose your personal information collected on this website to any other party without your authorization, except as required by law or privacy law. In addition, IDP will not sell, rent, or trade your personal information to any other third party unless required by law or allowed by privacy law.

IV. Privacy Protection for Minors

We attach great importance to the protection of information for minors. If you are a minor, we recommend that you have your parents or guardians carefully read this policy and use the platform's services or provide information to the platform with their consent. For cases where personal information of minors is collected with the consent of parents or guardians to use the platform's products or services, the platform will only use, share, transfer, or disclose such information in accordance with the law, with the explicit consent of parents or guardians, or when necessary to protect the legitimate rights and interests of minors.

Guardians are responsible for protecting the privacy rights of minors in the online environment.

This website collects personal data from minors only for the purpose of responding to specific requests from minors. Once the response is completed, the data is deleted from the record, and the data will not be further used.

Without the consent of the guardian, this website will not use the personal data of minors, nor will it disclose or transmit personally identifiable information of minors to any third party.

If the guardian consents to the collection of personal data of minors by this website, we will provide the guardian with the following rights:

The opportunity to review the information collected from their children or wards.
The opportunity to refuse further collection or use of personal information of their children or wards.
Ways to change or delete personal information of their children or wards.
Guardians have the right to refuse further contact between this website and their children or wards.

V. Information Security

We take reasonable technical and organisational measures to protect the personal information we hold against interference, loss, unauthorised access, use, modification or disclosure, and other misuse.

The steps we take include:

maintenance of computer technology, people and process-based security measures for example firewalls, network security configurations, encryption, use of passwords and other appropriate measures where information is held in electronic form;
regular updates to security systems and configurations to protect our systems from malicious activity;
restriction of access to data to only those staff that need access to carry out our business activities;
training and ensuring that all our employees are required, as a condition of employment, to treat personal information held by us as confidential.

However, you should be aware that if you submit information to us electronically the internet is not a secure environment. We take reasonable steps to provide a secure channel for receiving information but cannot absolutely protect personal information before it reaches us.

Retention

When the personal information that we collect is no longer required, we will destroy, delete it in a secure manner, or ensure that the information is de-identified in accordance with our information destruction and de-identification policy, unless we are required by law to retain a copy of the personal information or the information is contained in a Commonwealth record.

However, you should be aware that if you submit information to us electronically, the internet is not a secure environment. We have provided a secure channel for receiving information, but we cannot absolutely protect personal information before it reaches us.

VI. Your Rights

You have the right to seek access to any of your personal information held by us unless there is a valid reason under the Privacy Act or Data Protection Act for us to withhold the information.

Valid reasons include:

We have reason to suspect that unlawful activity or misconduct of a serious nature has been engaged in and giving access would be likely to prejudice the taking of appropriate action in relation to the matter; or

Giving access would reveal evaluative information generated within us in connection with a commercially sensitive process.

If your personal details change, or you believe the information we hold about you is incorrect, incomplete or out-of-date, please contact us so that we can correct our records.

Right to erasure

At your request, we will remove all the data we have for you which we are not required legally to retain.

Right to restrict processing

You have the right to restrict processing when you have exercised one of the above rights and it may take some time to process that request. For example: when you contact us to update your details you have the right to request restriction until your details are being updated.

Right to withdraw consent

For the processing activities where we have asked you for consent, you have the right to withdraw this consent at any point by unsubscribing from a message from us.

Right to object

You can object to the processing of your personal data.

Right to not be subject to automated decisions and profiling

None of our processing activities are purely automated and no decisions are made without human intervention. There are instances where we process data to analyse or predict behaviour but we will ask you for explicit consent when this processing will involve your personal data.

Right to data portability

If you have provided us with your personal data with consent or under the contact obligations, you have the right to request the data you have provided to us in a machine-readable format should you decide to move to another data controller.

Making a request

Requests for access or correction to your personal information or other privacy rights described above should be addressed to The IDP Privacy Officer. All requests will be responded to in writing within a reasonable period of time. As part of this process we will verify the identity of the individual requesting the information prior to providing access or making any changes. If we cannot fulfil your request, we will respond provide you with an explanation.

VII. Third-Party Websites

This Privacy Policy does not constrain any third-party privacy policies, information protection, or other behaviors. We recommend and encourage you to review the privacy policies of relevant third parties when visiting third-party websites or using the above-mentioned functions.

VIII. Updates to the Privacy Policy

Due to technical or legal changes, we have the right to update or modify the service terms here. We will not reduce your rights under this Privacy Policy without notifying you. In the event of significant changes, we will provide more conspicuous notice. If required by law, we will obtain your consent for any changes. You agree to regularly visit this page to understand and review any such changes.

Once the terms of this agreement have changed, if you continue to use this software, you are deemed to have accepted the modified agreement. If you do not accept the modified agreement, you should stop using this software.