从解决社区纠纷，劳工不满和雇佣标准投诉到在民事司法系统中代表客户，我们全面的替代性争议解决（ADR）研究生证书计划为那些希望成为更好的冲突解决协调者的人以及代理当事方的人带来了好处在各种争议解决流程中。该计划的核心课程涵盖社区调解，行政法庭，劳动法，家庭法，医疗保健中的冲突解决以及冲突管理系统设计，该课程使用强化的讲习班培训和社区参与来教授谈判，调解和仲裁的核心原则。运用这些原则，参与者将学会解决个人，企业，卫生部门的利益相关者，政府机构以及家庭内部之间的纠纷。对于希望提高学历以及目前在法律，人力资源，医
From resolving community disputes, labour grievances and government accountability office complaints to representing clients in courts and tribunals, our well-rounded Alternative Dispute Resolution (ADR) graduate certificate program benefits those wanting to be trained dispute resolution specialists, as well as agents representing parties in various dispute resolution processes. With a core curriculum spanning community mediation, administrative tribunals, court dispute resolution processes, employment/labour law, family law, conflict resolution in health care and conflict management system design, the program uses intensive workshop training and community engagement to teach the core principles of negotiation, mediation and arbitration. Applying these principles, students learn to resolve disputes between individuals, within families, businesses, stakeholders in the health sector, government and community agencies.<br><br>It is an ideal program for recent university graduates wanting to enhance their academic credentials, as well as those currently employed in areas such as law, human resources, insurance, community organizations, health care, education, social work, real estate and government.<br><br>Upon completing the program, graduates may find employment as a dispute resolution officer, conflict resolution facilitator, community outreach co-ordinator, conciliator, early resolution officer, employee relations officer or labour relations officer. They may also work independently as ADR consultants.