卫生服务领域的办公室管理员是卫生保健团队的重要成员，通常是在医生办公室与客户互动的第一人。毕业生能够以所需的综合知识和专业技能在任何卫生服务办公室工作并进行管理。准确性和保密性至关重要，学生应具有出色的批判性思维能力，有条理并知道如何确定优先次序。学生必须具有扎实的人际交往能力，并在多元文化环境中有效工作。良好的书面和口头表达能力以及出色的键盘输入能力是他们的资产。培训包括客户服务，约会安排，手动和电子图表绘制，大量医疗数据和报告的抄写以及通讯技术。严格按照PHIPA（《个人健康信息保护法》）准则进行保密
Office administrators in the health services field are vital members of the healthcare team, often the first person to interact with clients in a physician's office. Graduates are able to work within and manage any health services office with the required comprehensive knowledge and specialized skills. Accuracy and confidentiality are paramount and students should have excellent critical thinking skills, be organized and know how to prioritize. Students must have solid interpersonal skills and work effectively in a multicultural environment. Good communication skills, both written and oral, and excellent keyboarding skills, are assets. Training includes client care, appointment scheduling, manual and electronic charting, transcription of a wide range of medical data and reports and communication techniques. Strict emphasis is placed on confidentiality following PHIPA (Personal Health Information Protection Act) guidelines. Graduates have an understanding of healthcare billing through MOHLTC (Ministry of Health and Long-Term Care-OHIP), along with third-party and private billing with a hands-on approach in an electronic healthcare software setting. Work Placement in the final semester in a variety of private and government-funded medical clinics, general and specialized healthcare offices, hospitals or alternative healthcare facilities. Advanced computer software including EMR (electronic medical records) training. Opportunities in the healthcare field are diverse and include physicians offices, hospitals, laboratories, medical clinics, nursing homes, health insurance offices, public health offices, and alternative health therapy offices.