该资格反映了在社区和/或住宅环境中按照个性化计划向因年龄，残疾或其他原因而可能需要支持的人们提供以人为本的支持的工人的角色。工作涉及对个人支持使用酌处权和判断力，并对自己的产出负责。工人具有一系列的事实，技术和程序知识，以及对提供以人为本的支持所需的概念和实践的一些理论知识。要获得此资格，候选人必须完成至少120小时的工作，如能力单元的评估要求中所述。
This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support. To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.