该资格将使您具备当今竞争激烈的零售环境中所需的技能。您将获得诸如买方行为，沟通策略，零售营销，零售企业管理，电子商务业务模型和支持电子商务的技术等领域的专业知识和技能。您还将了解销售的性质，销售流程，客户关系管理，个人和地区管理策略，管理多点零售业务，人力资源，物流和供应链管理以及商品，运营和管理。财政。
Acquire specialist retail knowledge and skills, enabling you to work at the highest levels of retail management.This qualification will equip you with the skills that are required in today's competitive retail environment.You'll gain specialist knowledge and skills in areas such as buyer behaviour, communication strategies, retail marketing, retail enterprise management, e-commerce business models and techniques to support e-commerce.You'll also learn about the nature of sales, the selling process, customer relationship management, personal and territory management strategies, managing a multi-outlet retail business, human resources, logistics and supply chain management, and the management of merchandise, operations and finances.<br><br>With a Graduate Diploma in Retail Management you'll be equipped to take on senior roles in sales, marketing, category management, merchandising and logistics and supply chain management.