该资格反映了社区服务，案例管理和社会住房工作者在管理，协调和/或向个人，团体和社区提供以人为本的服务中所扮演的角色。在此级别上，工人具有社区服务方面的专门技能，并在高级管理层的广泛指导下自主工作。工人通常向个人或个人团体提供直接支持。工人还可能负责其他工人和志愿者的监督和/或案件管理，计划协调或开发新的商机。请注意，必须达到法定和法医的儿童，青年和家庭福利专业，才能满足维多利亚州儿童保护和青年司法实践的最低教育要求。此外，为了满足在维多利亚州从事儿童保护实践的最低教育要求，文凭资格必须获得澳大利亚社区工作
This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management, program coordination or the development of new business opportunities. Note that the Statutory & forensic child, youth & family welfare specialisation must be achieved in order to meet the minimum education requirements for child protection and youth justice practice in Victoria. In addition, to meet the minimum education requirements for entry into child protection practice in Victoria, diploma qualifications must be approved by the Australian Community Workers Association (ACWA) To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.