商业四级证书为毕业生提供了继续学习工商管理文凭并从那里升入大学二年级的技能。商业四级证书特别关注客户服务，市场营销，业务沟通和工作场所健康与安全（WHS）。您将要发展的技能：协调和实施客户服务策略，监控安全的工作场所，促进创新和变革，制作复杂的业务文档，促进业务，建立有效的工作场所关系。
The Certificate IV in Business provides graduates with the skills to continue their studies into the Diploma of Business Administration and to progress from there into second year of university. The Certificate IV in Business has a strong focus on customer service, marketing, business communications and Workplace Health and Safety (WHS). Skills you will be developing: Coordinate and implement customer service strategies, Monitor a safe workplace, Promote innovation and change, Produce complex business documents Promote the business, Implement effective workplace relationships.