BSB30115商业三级证书旨在向学员介绍业务的基本知识，适用于可能有兴趣在中级行政或客户服务职位中获得就业的人员。该课程将使您满足客户服务需求轻松地评估和解决健康与安全问题，并使用现代信息管理系统。
The BSB30115 Certificate III in Business is designed to introduce trainees to the fundamental basics of business, it is suited to those who may be interested in gaining employment in mid-level administrative or customer service roles. Employers expect their staff to have the essential skills that our BSB30115 Certificate III in Business will teach you. This course will equip you to handle customer service needs with ease, assess and address health and safety concerns, and work with modern information management systems. During your training on our BSB30115 Certificate III in Business, your experienced trainer will guide you through the course and give you the opportunity to gain skills and knowledge in organising tasks, managing workplace information, producing business documents, delivering customer service, communicating effectively, fostering innovation and change, multi-tasking and prioritising effectively.