本课程为您准备在广泛的组织和行业环境中采取管理的第一线。开发技能以能够监督人员团队，在管理团队效率的同时为他人提供领导和指导。本课程涵盖有效的沟通，工作场所关系，团队合作和运营计划。要完成资格考试，您需要完成所有4个核心单元和8个选修单元。
This course prepares you to take the first line of management in a wide range of organisational and industry contexts. Skills are developed to be able to supervise teams of personnel, providing leadership and guidance to other while managing the effectiveness of the team. This course covers effective communication, workplace relations, teamwork and operational plans. To complete the qualification you are required to complete all 4 core units and 8 elective units.