为了与行业需求保持同步，我们最新修订的《领导力和组织卓越专业证书》现在包含了质量管理概念，这些概念以前主要在制造行业内使用。凭借其理论和实践现已应用于广泛的业务领域，质量管理已提高了组织效率，简化了流程并改善了客户关系。ƒƒ¢¢â€š¬¬¢â€œ帮助组织保持竞争力在全球市场上，并与不断变化的经济保持同步。通过我们的过程驱动方法来进行战略管理，成为变革的主人，并培养领导才能，以使您的组织像运转良好的机器一样运转。
To keep pace with industry demands, our newly revised Professional Certificate in Leadership and Organizational Excellence now encompasses quality management concepts, which were previously housed primarily within the manufacturing sector. With its theories and practices now being applied across a wide range of business, quality management has led to enhanced organizational effectiveness, streamlined processes, and improved client relationships â€'' helping organizations remain competitive in the global marketplace, and stay in stride with the changing economy. Become a master of change through our process-driven approach to strategic management, and develop the leadership expertise to make your organization run like a well-oiled machine.<br><br>What You'll Learn<br>Ways to build strategies that meet and manage the needs of organizational stakeholders<br>How to identify new methods of decision-making<br>Approaches to managing organizational behavior including conflict, negotiations, workplace communication, and more<br>Tools for examining the CMQ/OE body of knowledge including customer/supplier relations, strategic planning, and process improvement<br>Systems for applying cultural diversity in the workplace, and cultural comprehension across the organizational structure