Develop an in-depth understanding of how people learn. In the advanced certificate in service leadership you'll learn the theories of instructional design, including the use of technology and its impact on curriculum design, and the development of courses for both classroom and online learning. The certificate is appropriate for chief knowledge officers, training directors, personnel new to the teaching field, and those who wish to embark on a career in the dynamic field of corporate and organizational training. The advanced certificate in service leadership and innovation provides a curriculum that focuses on the elements of system design and future scenarios to develop strategy, and on organizing plans to achieve future aspirations. This certificate is appropriate for CEO and COO's oriented to helping their organizations achieve sustainable growth capitalizing on their human potential as well as those interested in evolving into these roles within a human resource department.