Quality managers evaluate, develop, and establish programs to ensure that the best products or services from a company are delivered. Their operational and managerial expertise enables them to make effective changes within an organization because of their knowledge of project management, quality engineering, ethical practices, production, supply chain management, operations management, and more. Florida Tech's master's in quality management program was designed in concert with a major aerospace/engineering company to provide operational and managerial relevance to the issues facing businesses today. Because most students are practicing quality professionals, the program utilizes practice-oriented capstone projects that allow students to share their own workplace experiences while learning groundbreaking information in the field. One of the unique benefits of studying for a master's in quality management at Florida Tech is the perspective graduates develop on ethical issues and dilemmas that exist in the public and nonprofit sectors.