经过一年的学习（两个学期），该课程可获得证书。它旨在为学生提供集中的技能培训，从而使他们能够从事入门级业务支持职位。毕业生可以将所有学分应用到商务技术和应用专业的副学士学位中。计划学习成果-获得并证明在办公室提供行政协助所必需的知识和技能，获得并证明在办公室提供行政协助所必需的口头和书面沟通技巧，获得并证明提供专业行政管理所必需的知识和技能在以下领域之一提供协助：行政管理，医疗，转录，接待或桌面出版/多媒体，获得并证明在办公室提供行政协助所必需的批判性思维和解决问题的能力，证明对重要性的理解提供行政协助时
This program leads to a certificate, after one year of study (two semesters). It is designed to provide students with concentrated skill training, leading to employment in entry level business support positions. Graduates may apply all credits toward the Associate's degree in Business Technology and Applications. Program Learning Outcomes - Acquire and demonstrate the knowledge and skills necessary to provide administrative assistance in an office, Acquire and demonstrate the oral and written communication skills necessary to provide administrative assistance in an office, Acquire and demonstrate the knowledge and skills necessary to provide specialized administrative assistance in one of the following areas: administrative management, medical, transcription, reception, or desktop publishing/multimedia, Acquire and demonstrate the critical-thinking and problem-solving skills necessary to provide administrative assistance in an office, Demonstrate an understanding of the importance of personal characteristics and behavior on the job when providing administrative assistance.