The Spa Management certificate is designed to prepare individuals with the knowledge and skills required for successful employment in the spa industry at a supervisory or management level. Emphasis is placed on retail merchandising, exceeding guest expectations, spa operations and the role of management.Spa Management leads to career opportunities such as: spa director, spa management, product & sales management, and front desk concierge manager within hotels, resorts, wellness centers and more. The spa services industry in the US includes about 20,000 facilities with combined annual revenue of about 15 billion, according to the International SPA Association.