培养酒店接待技巧，为客人提供卓越的客户服务，并在酒店工作中获得真实的体验。通过在酒店和行业环境中学习获得广泛的接待技巧和知识。加深您对酒店系统和流程的理解，包括到达，离开和预订服务，并完善您的客户服务技能。维护健康，安全和保障方面的标准操作策略。通过实际任务学习，可以增强您的团队合作能力。
Develop the hotel reception skills to provide guests with exceptional customer service, and get real-world experience with a work placement at a hotel. Gain a broad range of reception skills and knowledge from learning in hotels and industry settings. Develop your understanding of hotel systems and processes, including arrival, departure and reservation services, and polish up your customer service skills. Maintain standard operating policies in health and safety and security. Learn through practical tasks, where your teamwork skills will be strengthened.