学会与所有国籍的游客打招呼，签到，回答他们的疑问，提供当地游客信息并将他们送到他们的房间，所有这些都具有出色的客户服务技能。接待技巧包括房间预订，分配，计费和客户查询。搬运技巧包括行李处理，客户服务以及安全保障。礼宾服务包括回应客人在住宿期间要做的事情，参观和参观的要求。从背包客到旅馆，从汽车旅馆到酒店，这种有意义的职业选择使您可以近距离地进行操作。
Learn to greet visitors of all nationalities, checking them in, answering their queries, providing local tourist information and delivering them to their room, all with exceptional customer service skills. Reception skills include room bookings, allocations, billing and customer queries. Portering skills include handling of luggage, customer service and safety and security. Concierge skills include responding to requests from guests about things to do, see and visit during their stay. From backpackers to lodges, from motels to hotels this rewarding career choice gets you close to the action.