麻州大学波士顿分校的冲突解决研究生证书计划为专业人员提供了在各种情况下管理冲突所需的独特技能。对学生进行了一系列解决冲突，协作决策和解决问题的方法的培训。这些课程检查冲突的发展，作用和管理，并涵盖解决冲突的理论，方法和道德观点。
UMass Boston's Conflict Resolution Graduate Certificate Program provides professionals with the unique skills needed to manage conflict in a variety of settings. Students are trained in a range of approaches to the resolution of conflict, collaborative decision making and problem solving. Courses examine the development, role and management of conflict and encompass the theory, methods, and ethical perspectives of conflict resolution.