获得在服务台上工作的技能
Get hands-on experience and learn the basics to be an IT support superstar. Gain an in-depth understanding of PC essentials by rebuilding a computer, learning about hard drive recovery and network management. You will be ready for employment with the communication skills to manage and operate a helpdesk.<br>What you will learn<br>Learn how to manage and operate a help desk<br>Select, install and configure hardware<br>Understand key networking components<br>Recover data from hard drives and provide storage solutions<br>Troubleshoot and resolve common systems issues<br>Enhance web interface design<br>Develop simple software applications<br>Gain customer service and communication skills<br>Create your own digital game