该资格证书提供了在广泛的信息和通信技术（ICT）技术中工作并为需要广泛IT支持的中小型企业提供支持的技能和知识。–获得此资格证书后可能需要具备的IT职位基本网络，IT支持，数据库开发程序设计和Web开发支持方面的一系列知识和技能，在可持续的工作环境中安全地进行道德操守，这些都在本培训中得到了广泛研究和支持。就业机会包括计算机技术员，客户支持，客户支持专业人员，信息系统操作员，PC支持，系统管理员，系统支持，用户支持技术员和网络运营技术员
This qualification provides the skills and knowledge to work in a wide range of information and communications technology (ICT) technologies and to support small to medium enterprises that require broad IT support.
 The IT positions that are possible after achieving this qualification require a range of knowledge and skills in basic networking, IT support, database development programming and web development support, working safely and ethically in a sustainable work environment, 
all of which are extensively researched and supported in this training. Employment opportunities include Computer technician, Customer support, Customer support professional, Information systems operator, PC support, Systems administrator, Systems support, User support technician and Network operations technician