The Computer Applications Support Specialist Associate of Science degree and the Basic and Advanced Certificates of Achievement program will prepare students for jobs as network support specialists, desktop support specialists, and software andor hardware support specialists. These jobs require excellent customer service, communication and computer skills and can be found in a variety of organizations large and small in the private or public sectors. Program learning outcomes - 1. Provide technical assistance and problem resolution to computer users regarding hardware, software, and networking issues. 2. Design and implement an information and communication Technology support system that includes a tracking system and documentation. 3. Support new installations, including hardware and software, peripherals, training policies and documentation.